Stakeholder Identification

M31’s Sustainable Development Committee has identified seven stakeholder groups, including customers, employees, government agencies, shareholders/investors, suppliers, bank and communities, based on the five principles of the AA1000 Stakeholder Engagement Standard (SES): dependency, responsibility, influence, diverse perspectives and tension. With reference to the material issues in the semiconductor industry, we have gathered various key concerns through questionnaire surveys and summarized the Company’s short-term and medium-term business goals, so that we could analyze and identify the issues of our stakeholders’ concern as the Company’s sustainable development priorities.

Issues of Stakeholders’ Concern and Communication Channels

By building smooth stakeholder communication channels, we attentively listen and actively respond to all stakeholders’ needs.

Stakeholder Issues of Concern Communication Channels and Response Methods 2024 Communication Results
Customers
  • Cybersecurity
  • Innovation and R&D
  • Ethical Management
  • Customer Service
  • Corporate Governance
 Customer Phone/Email (Daily/Irregular)
Customer Satisfaction Survey (Annually/Per Case)
Customer Online Feedback System (Irregular)
Quality Meetings (Irregular)
Customer Visits (Irregular)
Customer Meetings (Irregular)
Customer Audits (Irregular)


Business Service section (sales@m31tech.com)
  • Annual Customer Satisfaction Survey Communications: 21
  • VIP Customer Annual Communications: 5
Employees
  • Corporate Governance
  • Innovation and R&D
  • Talent Development and Retention
  • Ethical Management
  • Labor Relations
  • Occupational Safety and Health
  • Human Rights Policy
  • Community Engagement
 Department Meetings (Irregular)
Employee Symposium (Quarterly)
Education and Training (Irregular)
Performance Interviews (Semi-annual)
Suggestion Box/Electronic Bulletin Board (Irregular)
Employee Complaint Mailbox (Irregular)


Ethics section (hr@m31tech.com / adt@m31tech.com)
  • Labor-Management Meetings: 4
  • Welfare Committee Meetings: 4
  • On-site Occupational Health Services: 27
  • Internal Announcements: 69
Government Agencies
  • Corporate Governance
  • Ethical Management
  • Occupational Safety and Health
  • Greenhouse Gas Emissions
  • Supply Chain Sustainability
 Public announcements via Public Information Observation Station (Irregular)
Correspondence (Irregular)
Various meetings (Irregular)
Relevant statistical surveys from government agencies such as the Directorate-General of Budget, Accounting and Statistics, Ministry of Labor, and Financial Supervisory Commission (Irregular)


Ethics section (hr@m31tech.com / adt@m31tech.com)
  • Material Information Announcements on the Market Observation Post System: 57
  • Corporate Governance Evaluation: 1
  • Annual Fire Safety Inspection: 1
  • Official Correspondence (Paper-based): 177
  • Consensus Meetings: 8
Shareholders/Investors
  • Ethical Management
  • Risk management
  • Talent Development and Retention
  • Labor Relations
  • Financial Performance
 Annual general meeting
Quarterly corporate briefings or investor forums (per quarter)
Meetings with investment institutions or brokerages (Irregular)
Shareholder calls/emails (Irregular)
Information dissemination through Public Information Observation Station and company website (Irregular)


Investor relations and shareholder service section (ir@m31tech.com)
  • Material Information Announcements on the Market Observation Post System: 57
  • Annual General Shareholder Meeting: 1
  • Investor Conferences: 8
Suppliers
  • Supply Chain Sustainability
  • Financial Performance
  • Innovation and R&D
  • Cybersecurity
  • Corporate Governance
  • Ethical Management
  • Energy Management
 Telephone/email communication (Irregular)
Supplier audits (Irregular)
Complaint channels (Irregular)


Ethics section (adt@m31tech.com)
  • Annual Supplier Audits Communications: 25
  • New Supplier Audit Communications: 9
Banks
  • Innovation and R&D
  • Cybersecurity
  • Corporate Governance
  • Ethical Management
 Bank visits (Irregular)
Bank information provision (Irregular)


Investor relations and shareholder service section (ir@m31tech.com)
  • Annual Communications: 8
Communities
  • Talent Development and Retention
  • Innovation and R&D
  • Ethical Management
  • Cybersecurity
  • Customer Service
  • Occupational Safety and Health
  • Community Engagement
 Corporate volunteer services
Participation in charitable activities
Social care and donations


ESG section (esg@m31tech.com)
  • Corporate Volunteer Service Events: 52
  • Public Welfare Activities: 12

Stakeholder Contact Information

For continuous communication with the stakeholders, they may contact us in any of the following ways

Stakeholder Concerns and Communication Performance

The Company makes a summary report to the Board of Directors once a year. The reports made to the Board of Directors in the most recent two years dated as follows:

  • November 6, 2024
  • August 3, 2023